EPOS can be implemented into your business in a vast number of ways. From everyday problems that all companies safe to very niche processes that are specific to your industry, EPOS devices and programmes can be applied to a wide and varied selection of procedures.
In this blog, we will outline three ways in which EPOS equipment can help to streamline different areas of your business.
Nonetheless, EPOS equipment, like any technology, is at risk of breaking every now and again. When this happens, you can rely on us to have everything repaired and back to you as quickly as possible.
To organise your repair, give us a call now on + 44 (0) 1294 274914.
EPOS is unrivalled in its ability to track all required data on the stock present in your warehouse, shop, restaurant, or anywhere else with stored goods. Rather than having a large team dedicated only to keeping track of stuck, you can free up manpower by leaving a lot of the data tracking down to the machinery.
Using EPOS, you can track not only the levels of stock within your business but other vital facts such as:
- When you are likely to run out/need to re-order.
- Products which are underperforming/very popular.
- Dates, when stock will be unusable/needs replaced.
- Where stock is located.
By implementing EPOS into the management of your storage areas, you can minimise stock loss and make the negotiation of the warehouse/storeroom significantly easier.
Mobile devices will allow your staff to carry out transactions on the shop floor. This is beneficial for a number of reasons.
Firstly, it will allow your business to avoid missing out on sales. You may find out for a customer that you have an item available online, but not in-store. The customer might say they will go and order at home but forget or change their mind. You can make sure they order there and then on the spot!
Additionally, this can be an enjoyable experience for customers. Not only will your member of staff have gone to an extra length to ensure the customer got the product they needed, but they will not even have to go to the till to seal the deal; the service is one-to-one and very attentive.
Lastly, during busy times you can free up space on the till. Rather than a customer having to spend time at the till asking about extra sizes or making a more complex online order, the queue may stall and build up. This can lose you sales as customers decide not to join and relatively have a bad experience.
By making sure that these online orders can be performed elsewhere in-store, your cashiers can continue on trying to work their way through the queue.
Manage Table Space
Restaurants often rely on a member of staff to organise who should sit where and calculate how long they are likely to stay in order to give waiting customers an idea of when a table is available.
Although the member of staff may be very talented, there a number of variables and moving parts that need to be considered; mistakes will be made. EPOS will help to offset this risk by making the job for the host much more manageable.
An interactive colour coordinated screen will show information such as;
- Tables that are available.
- Tables that are about to be free.
- Tables that are freshly seated.
- How long a table should be for waiting customers.
This level of information will allow your hosts and hostesses to increase efficiency, maximising limited space during busy times and avoiding misinformed angry customers.
Get in Touch!
EPOS equipment is generally reliable, and you should not expect problems to arise on a daily basis. However, accidents and faults do happen with any type of machinery, and you should have a plan in place to minimise disruption.
At our dedicated repair facility in Ayrshire, we provide a fast and effective repair service for all major manufacturers of EPOS equipment. With specialised technicians for every family and style of device that comes through our facility, you can have faith that your equipment is in safe hands.
Additionally, we carry out extensive and thorough testing after the repair to make sure the device is indeed fixed. By ensuring all underlying problems are addressed, you can be safe in the knowledge that the same issue won’t occur a week after the machine is back in service.
To book in a job today or get a quote, give us a call on + 44 (0) 1294 274914.
Alternatively, complete out contract forms and one of our members of staff will be in touch as soon as possible.